Coronavirus Update

Coronavirus (COVID-19) is having a significant impact on our daily lives, at work and at home. Measures have been announced by the government to seek to slow down the spread of this virus and it is essential that we all take action to protect ourselves and those around us during these challenging times.

The health and wellbeing of our colleagues and the businesses that we work with is of paramount importance to Qualter Hall.

We are implementing appropriate measures to ensure that we can continue to deliver a high level of service whilst also providing a safe working environment for our people.

Operational Continuity

We created an emergency response team of senior leaders to coordinate decision making and all communications. We have also appointed C-19 reps in every team to cascade information both ways quickly and sensibly. Keeping everyone informed on what is happening given the rapidly changing situation is key.

We have invested in IT and, on a phased basis, we are rotating staff to work from home with the same security protocols as in our offices. By adopting a phased approach, we are ensuring that service is unaffected as new working from home protocols are introduced.

Plans are in place to deal with postal deliveries but it would be helpful if communications could be sent electronically during this period, wherever possible.

Face to Face Meetings

We have restricted business travel to minimise the spread of the virus.

We are encouraging the use of Microsoft Teams, video conferencing and telephone conferencing as an alternative to face to face meetings.

Monitoring Wellbeing

We prioritised working from home for colleagues who are classed as vulnerable because they, or a member of their household, have underlying health issues. We also asked pregnant colleagues to work from home with immediate effect or those colleagues with pregnant partners.

In accordance with Monday's government announcement, any colleague who has someone in their household who is displaying any of the COVID-19 symptoms is required to stay at home.

We are keeping a record of any colleagues who have self-isolated if they have displayed any of the symptoms of fever and / or a new persistent, dry cough.